Privacy Policy

Trusted Insurance Agency, LLC ("Trusted Insurance," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through trusted-ins.com and our quoting process, how we use it, and the choices you have.

1 Information We Collect

When you request a quote, contact us, or opt in to text messaging, we may collect:

• Contact details: name, phone number, email address, and mailing address;
• Quote information: vehicle, property, or health details relevant to the coverage you're requesting;
• Communication records: call notes, message history, and consent records; and
• Basic technical data: browser type and general usage of the Site, via standard analytics tools.

2 How We Use Your Information

We use the information above to prepare and deliver insurance quotes, service policies you hold with us, respond to your questions, meet regulatory and recordkeeping obligations, and improve the Site. We do not use your information for purposes unrelated to your relationship with us as an insurance customer or prospective customer.

3 SMS & Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information may be shared as described in this Privacy Policy, but text messaging originator opt-in data and consent are used solely to operate our SMS Program as described in our SMS Terms & Conditions, and are not sold, rented, or shared with third parties for their own marketing purposes.

4 How We Share Information

We may share your information with:

• Insurance carriers, to obtain quotes and bind or service coverage on your behalf;
• Service providers who host our systems, send messages on our behalf (such as our SMS and CRM platforms), or otherwise support our operations, under confidentiality obligations;
• Regulators or government authorities, where required by law; and
• A successor entity, in the event of a merger, acquisition, or sale of some or all of our assets.

We do not sell your personal information.

5 Your Choices

You can opt out of text messages at any time by texting STOP, as described in our SMS Terms. You can ask us to correct or delete the personal information we hold about you, subject to our recordkeeping obligations as a licensed insurance agency, by contacting us using the details below.

6 Data Retention & Security

We retain quote, policy, and communication records for as long as required by applicable insurance recordkeeping regulations, and we use reasonable administrative and technical safeguards to protect the information you share with us.

7 Children's Privacy

The Site and Program are not directed to individuals under 18, and we do not knowingly collect personal information from children.

8 Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

9 Contact Us

Trusted Insurance Agency, LLC
2090 E 2100 S, Salt Lake City, UT 84109
Phone: 385-695-1091
Email: support@trusted-ins.com